internet services. simple

About Vanilla

Vanilla provides simple, affordable internet services for the people of South Africa.

We have been doing this since 1996 - you can trust us to get it right.

Vanilla connects you to the internet through the three primary networks in South Africa. These are the fastest and most reliable networks, namely Internet Solutions, MTN Business which is used by many major companies and SAIX, the Telkom network.

Vanilla now also orders and bills for DSL physical lines, hence no need to struggle with Telkom, just do everything through us!

Vanilla gives you a choice of easy to use services - you pick what you want and only pay for what you use. No complex bundles. No long-term contracts. No credit checks or red tape. We guarantee 99% uptime and the security of our systems.

Vanilla bills you by email; we prefer payment by direct electronic payment.

Vanilla keeps everything as simple as possible (and when its not simple we will do our best to explain things simply).

Online order form...

If you are not sure which products you wish to order, have a look at our Vanilla Services. If you need assitance in choosing the right product, contact Vanilla Support.

To place an order, simply enter your contact details below.

Alternatively you can download on of our order forms and fax it to +27 21 409 7050 or email to

• DSL Order form (.doc, 28 KB).
• DSL Order form (.pdf, 28 KB).
• DSL Bulk Order form (.doc, 51.5 KB).
• DSL Bulk Order form (.pdf, 101.8 KB).
• SAARP order form (.pdf, 191.7 KB).

After you have signed up, one of our friendly sales consultants will contact you.

Step 1: Select product(s)

All our ADSL products require an initial refundable deposit. This will allow the user to burst over their allocated cap size.