More than one connection for seamless continuity

In addition to your primary connection, we recommend at least one alternative connection to maintain network connectivity for mission-critical needs. Vanilla uses ‘SD-WAN’ technology to enable multiple connections using fibre, fixed wireless or cellular connections to maintain a quality internet experience when one connection is unavailable. It doesn’t matter to us which link uses the bandwidth on our network, it’s all part of your combo business bundle.

Chat to us about the best failsafe options to keep your business running when your primary connection may become interrupted.

Two connections are better than one. Select additional connectivity for redundancy.

Smiling woman clapping, celebrating Vanilla's internet failsafe that keeps her always connected

Fibre

Activate a secondary fibre connection to ensure business continuity during an outage.

Choose pure Vanilla fibre or one of our preferred partner operators. View all fibre packages.

Fixed wireless

For ultra-low contention ratios and reliable speeds without need for Fibre. For those within the Cape Town CBD, it's a synch to access the fixed wireless Vanilla network.

Cape Town only.

Mobile SIM cards are a great connectivity backup

Cellular

Set up a mobile backup for when your primary connections go down.

Great as a third failsafe, you'll automatically switch to a cellular network during an outage.

Chat to us about your internet needs

Or talk to us 021 488 2800 or contactus@vanilla.co.za.

Get more internet magic with Vanilla's business bundle

Work from home? No problem! Get business-level service at both your office and home with our Business Bundle.

Connect both locations, save on combined uncapped bandwidth costs, and enjoy the same great customer service wherever you are. #InternetSorted

All-star support

Get personalised and authentic customer service.

If you're based within the Vanilla sweet spot - 5km radius from the heart of Cape Town - you can call us for on-site technical support. Meet the team.

No contracts

Only ever pay for what you use. And we’ll never lock you into a contract.

Love us or leave us. All accounts are billed month-to-month so you can cancel any time.

Happy digital nomad living the best of both office and home life Vanilla's business bundle