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The Vanilla guarantee

Vanilla is the real deal, “die ware Jakob”. We promise clean, unrestricted - pure - Gigabit fibre. And work hard to remove obstacles to ensure you a world class internet experience.

Our promise to you? To give you the fastest connection possible for your area. Fibre, Fixed Wireless, LTE, whatever. We'll even optimise your WiFi.

In order to ensure that we remain the fastest in Africa, we do not throttle, shape or restrict your internet in any way. You always get your full speed, promising zero interruptions to keep you in the “flow”. Vanilla's ultra-low contention ratio guarantees consistent bandwidth even during peak times. Even so, you’ll only ever pay for what you use. And we’ll never lock you into a contract.

Get the wax seal on Vanilla's quality guarantee

Why choose Vanilla?

Enterprise quality internet

Tier 1 connectivity tailored to Mother City tastes.

We simplify the connections to and management of a complex global internet ecosystem to ensure that you get the clarity - speed, freedom and prosperity - for your digital work and home life.

All-star support

Get personalised and authentic customer service.

If you're based within the Vanilla sweet spot - 5km radius from the heart of Cape Town - we're keen to help with on-site technical support. Meet the team.

99% uptime

Vanilla guarantees 99.9% uptime. The 0.1% is our safety net for repairs and unforeseen issues.

Check our network status.

Cancel anytime

Affordable month-to-month hosting.

No contracts and zero hidden costs. No price hike on renewal.

Slow internet is the waiting place

Our time on the blue planet is short. You'll never recoup time lost in call-centre queues, buffered streaming and waiting for the internet to load.

Because life's too short for kak slow internet. #InternetSorted