Your life line when things don't go as planned. Trust Vanilla's fast and friendly customer service.
Talk to us 021 488 2800 or contactus@vanilla.co.za weekdays between 7:30 AM and 6:00 PM. Vanilla goes the extra mile. #InternetSorted
Chat to us about our Business SLAs
For business-critical issues after hours, please ring emergency on 081 31 000 32
Need help? Here’s how to reach us
Need help? Our expert staff are delighted to answer any questions you might have.
Email us on contactus@vanilla.co.za.
Chat to one of our Sales or Support team. Office hours:
After hours emergencies: 081 310 0032
Our door is always open for a face-to-face over coffee. Pop by!
5th floor
125 Buitengracht Street
Cape Town, 8018
South Africa
Meet our all-star Sales & Support team
Support hub
Call us during office hours on 021 488 2800
Lindie Van Der Spuy
Sales
Armand Kuhn
Support
Vince Christians
Support
Dewald Van Niekerk
Support
Erick Van Der Spuy
Head of IT
Installation station
The Vanilla van
Kenny Hawton
Lead installer & manager
Yunus Roomaney
Installer
Abbas Jones
Installer
Mario Daniels
Installer
Mosemvula Jonathan Bopete
Installer
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