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Openserve fibre

With more than a million homes and small businesses wired for access around the country, Openserve (aka Telkom) is an obvious Vanilla Fibre partner. Check your coverage.

Openserve delivers efficient and fast turnaround with free installations*. Vanilla manages the day-to-day of your fibre line; we can even optimise your WiFi.

Although the standard Openserve fibre to the home has no SLA**, we have in our experience found them to be as responsive as the best SLA fibre operators we work with. We do recommend that businesses consider the Openserve Premium SLA option which promises an 8 hour repair time.

Openserve

Standard Openserve fibre

Speeds Down/Up Line rental * Uncapped data ** Total
500 / 250 MbpsR1,139R599R1,738
300 / 150 MbpsR1,012R499R1,511
200 / 200 MbpsR943R399R1,342
200 / 100 MbpsR892R399R1,291
100 / 100 MbpsR771R349R1,120
100 / 50 MbpsR702R349R1,051
50 / 50 MbpsR644R349R993
50 / 25MbpsR581R349R896

* Cancellations within 12 months incur an early termination fee of R575 and a 30 day notice period is required for all cancellations.
** Vanilla pricing for uncapped data is subject to our usage tiers and can be cancelled at any time.

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Premium SLA

Speeds Down/Up Line rental * Uncapped data ** Total
500 / 250 MbpsR1,478R899R2,377
300 / 150 MbpsR1,242R899R2,141
200 / 200 MbpsR1,116R699R1,815
100 / 100 MbpsR880R699R1,579
50 / 50 MbpsR771R699R1,470

* Cancellations within 12 months incur an early termination fee of R575 and a 30 day notice period is required for all cancellations.
** Vanilla pricing for uncapped data is subject to our usage tiers and can be cancelled at any time.

Get a quote

Explore more Vanilla services

Basic routers

For those who can get by just fine with a single WiFi router, take a look at Vanilla recommended routers for a single room or small office.

WiFi installation

Get top-tier WiFi with our carrier-grade network and quality hardware. We map coverage, optimise capacity, and configure to your unique business needs. Learn more about WiFi.

Comprehensive IT support

Internet anything - we can do it all! Our comprehensive range of premium IT services is tailored to support your business operations and drive growth. Count on Vanilla to handle all your technology needs.

Desktop IT support

Your life line when things go wrong. For business-critical issues, please ring our emergency number on 081 310 0032.

Chat to us about our Business SLAs.

Why choose Vanilla?

Enterprise quality internet

Tier 1 connectivity tailored to Mother City tastes.

We simplify the connections to and management of a complex global internet ecosystem to ensure that you get the clarity - speed, freedom and prosperity - for your digital work and home life.

All-star support

Get personalised and authentic customer service.

If you're based within the Vanilla sweet spot - 5km radius from the heart of Cape Town - we're keen to help with on-site technical support. Meet the team.

No contracts

Only ever pay for what you use. And we’ll never lock you into a contract.

Love us or leave us. All accounts are billed month-to-month so you can cancel any time.