Vanilla

Menu

Have questions?

Browse through topics for answers to frequently asked questions.

Explore popular topics

Get started

Key settings

Are you unsure of what you need or where to get started? Start here.

Fibre connections

Fibre connections

Everything you need to know about your fibre options in Cape Town.

WiFi services

WiFi services

All your questions about optimising WiFi through to the end device.

Troubleshooting & support

Troubleshooting & support

Have an issue? Here’s what to do when things go wrong.

Billing & accounts

Billing & accounts

Connectivity

Connectivity

Domain names

Domain names

Emails

Emails

Fibre connections

Fibre connections

Fixed wireless

Fixed wireless

Google Workspace

Google Workspace

IT services & support

IT services & support

Get started

Key settings

Legacy information

Legacy information

Open source software & tools

Open source software & tools

Shop hardware & equipment

Shop hardware & equipment

Troubleshooting & support

Troubleshooting & support

Vanilla Gigabit fibre

Vanilla Gigabit fibre

Voice over IP

Voice over IP

Web hosting

Web hosting

WiFi services

WiFi services