Vanilla

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Vanilla - the world's favourite flavour

Why Vanilla? We've been supplying internet connectivity to discerning customers since 1996 - you can trust us to get it right.

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Vanilla ice cream is the best ISP in Cape Town!

Anything but plain, Vanilla is that classic ingredient that keeps you living your best digital life.

Some people don’t like chocolate and others don’t like strawberry but how many people do you know who don’t like Vanilla? Vanilla may be subtle, but with the highest quality vanilla there's no need for extra flavour. The same goes in with internet connectivity - when the service you receive is top notch, there is no need to spice it up with superfluous extras.

Internet connectivity is a complex business. The intricacies are beyond most of us, even those of us who think of ourselves as technically savvy. Connectivity expert, no. "Discerning Customer", hell yes! Vanilla promises simplified connections to and management of a complex global internet ecosystem to ensure that you get the clarity you need.

For the bandwidth hungry

Although Vanilla customers include production companies, IT consultants, NPOs, boutique hotels, retailers, restaurants, event venues, even lawyers and medical practitioners; we're especially well-suited to digital nomads and remote workers such as ad agency creatives, film editors, fintech startups, pro-gamers and video streamers. Anyone who's a heavy bandwidth user.

Learn more about Vanilla.

What you get with Vanilla

Quality internet

Tier 1 connectivity tailored to Mother City tastes.

We simplify the connections to and management of a complex global internet ecosystem to ensure that you get the clarity - speed, freedom and prosperity - for your digital work and home life.

99% uptime

Connectivity that you can rely on. Vanilla guarantees 99.9% uptime. The 0.1% is our safety net for repairs and unforeseen issues.

Check our network status.

All-star support

Get personalised and authentic customer service.

If you're based within the Vanilla sweet spot - 5km radius from the heart of Cape Town - you can call us for on-site technical support. Meet the team.

Meet our social partners

We appreciate the amazing work that our social partners do to make a difference in their communities. We play our small part by sorting them out with great internet. Find out more about our social partnerships.

Social partner request

Slow internet is the waiting place

Our time on the blue planet is short. You'll never recoup time lost in call-centre queues, buffered streaming and waiting for the internet to load.

Because life's too short for kak slow internet. #InternetSorted

We are a proud member of the SA Internet Service Providers' Association (ISPA) and we uphold the ISPA Code of Conduct.