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Octotel FTTH and FTTB

Octotel is a locally based fibre operator in Cape Town, second only to Openserve for coverage. We love local and Octotel are extremely responsive, so we are happy to recommend their services. Similarly the Octotel fibre network is the most reliable. Check their Octotel coverage area or ask us.

Octotel’s FTTB SLA promises 365 support, 4 hours response time and 8 hours for resolution. Home (FTTH) customers can expect 8 hours for response and 26 hours for resolution during office hours.

Octotel

Octotel FTTH

Speeds Down/Up Line rental * Uncapped data ** Total
1000 / 200 MbpsR1,173R499R1,672
400 / 200 MbpsR926R399R1,325
300 / 200 MbpsR880R399R1,279
150 / 150 MbpsR754R349R1,103
75 / 75 MbpsR639R349R988

Installation:

Free or R862 to activate a dormant line or migrate ISP

* Octotel prices are subject to their respective SLA
** Vanilla pricing for uncapped data is subject to our usage tiers

Octotel FTTB

Speed Down/Up Line rental * Uncapped data ** Total
1000 / 500 MbpsR3,449R999R4,448
300 / 300 MbpsR1,812R899R2,711
200 / 200 MbpsR1,202R899R2,101
100 / 100 MbpsR1,087R699R1,786
50 / 50 MbpsR966R699R1,665
10 / 10 MbpsR846R699R1,545

Installation:

R1,725 or R862 to moving your line or re-activating after a pause

* Octotel prices are subject to their respective SLA
** Vanilla pricing for uncapped data is subject to our usage tiers

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Comprehensive IT support

Internet anything - we can do it all! Our comprehensive range of premium IT services is tailored to support your business operations and drive growth. Count on Vanilla to handle all your technology needs.

Desktop IT support

Your life line when things go wrong. For business-critical issues, please ring our emergency number on 081 310 0032.

Chat to us about our Business SLAs.

Why choose Vanilla?

Enterprise quality internet

Tier 1 connectivity tailored to Mother City tastes.

We simplify the connections to and management of a complex global internet ecosystem to ensure that you get the clarity - speed, freedom and prosperity - for your digital work and home life.

All-star support

Get personalised and authentic customer service.

If you're based within the Vanilla sweet spot - 5km radius from the heart of Cape Town - we're keen to help with on-site technical support. Meet the team.

No contracts

Only ever pay for what you use. And we’ll never lock you into a contract.

Love us or leave us. All accounts are billed month-to-month so you can cancel any time.