Have questions?

Browse topics and frequently asked questions. Everything you need to know about Vanilla sevices.


What's the best hardware for connecting?

ADSL info

Comparisons between connection services

What comes with fixed wireless

Improving wifi

What is fibre?

Nuts & Bolts of Home Connectivity


How our billing works


Email and network settings

Log into your email account

What is Spam

Email general FAQ

Email problems

Mailing Lists


More info on a domain names



About our VoiP services

SNOM Voice Mail


Google apps/products

Survival guide for parents

Open source software

Tips to help avoid malware infections

Internet forensics

Page for landlords and Multi-tenants

Live Streams

Live feed of Table mountain in Cape Town

Live feed of Three Anchor Bay in Cape Town

Historical Pricing

Our legacy connectivity pricing pages

Legacy Hardware

Our legacy hardware pages